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7 Reasons to Beware Buying Custom Made Garments Online

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Section: Men's Style - Blog

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The internet is flooded with online retailers offering "custom tailored" suits and shirts at unbelievably cheap prices. It's easy to get drawn in by a low price, but here's what former US president Benjamin Harrison said: "I pity the man who wants a coat so cheap that the man or woman who produces the cloth will starve in the process."

1 - You take your own measurements

The major risk of purchasing custom made garments online? You take your measurements based on their website instructions. If trying to measuring yourself sounds like a risky, complicated task, it is. Doesn't it make more sense to let an expert take those crucial measurements?


Master tailors know accurate measurements are critical to the fit and feel of a custom made garment. In fact, their motto is "Measure twice, cut once." So, if you get your mate or girlfriend to measure you, but your suit or shirt doesn't fit properly because of the incorrect measurements, whose fault is it?

2 - Is It Really quality Fabric?

After fit, the next factor is the quality of the fabric and finished product. When it comes to suits, online tailoring websites are full of misleading information regarding fabric Super counts and the fabric's wool composition. In fact, many could be accused of false advertising.


While it's hard for the average person to tell the difference, the best way is to touch, feel and compare fabrics swatches for yourself. Which brings up another issue: you don't get to see first-hand samples of the finished product before you buy; you are limited to the website's information. So there's always the gamble the stitching & finish are not the quality standard you'd expect.

3 - No Expert Advice

Let's think about this; you're doing all the work! Your mate takes the measurements, but then you're stuck with the chore of figuring out the styling and picking the fabric.

What's missing from this picture? The missing piece, of course, is the lack of the invaluable style advice from master tailors who know how to compliment your body shape and personality. There's no one to give you advice on what's in style, and you probably feel insecure about designing garments as that isn't your main occupation, is it? In short, there is no experienced expert literally "tailoring" the product to suit you as an individual.

4 - Restrictive policies

Online guarantees regarding "Perfect Fit" are typically very restrictive and almost always require you to pay for alterations first, and then endure a convoluted process to claim back your expenses.

5 - Misleading photos

It's difficult for online photos of fabrics to properly represent the colours and the finish of the finished product, and that difficulty is exacerbated by variations in monitors and resolutions. It's always better to see a fabric with your own eyes because that way you can be sure you're purchasing navy blue and not royal purple for your next 3-piece suit.

6 - Limited choice

Purchasing online limits your choice of fabrics or styling options; buying from a local custom tailoring house gives you access to an almost limitless supply of both. And, as we mentioned earlier, there is no one to advise you on what will suit you best or stop you from buying that neon green garment.

7 - What if something goes wrong?

Buy online and you forfeit personalised, local service as well as (possibly) a physical point of contact should you need support. When something does go wrong, in most cases, you're stuck battling it out via emails without talking to human being, or worse, you never experience the after-sales service every customer deserves.

Cut Your Risks & Up Your Satisfaction

If we haven't totally convinced you that buying a custom made suit or shirt online is risky business, we're okay with that. You are, after all, entitled to your opinion. However, if we've got you wondering if a custom made suit or shirt is worth it, then you can lower your risks and bump up your satisfaction by letting the men of Montagio guide you through the process step by step.


We tailor make mens suits, jackets and shirts for all occasions. Each garment is custom designed, precisely made-to-measure and is guaranteed to fit you perfectly. Unlike others, we offer you end-to-end service and a personalised styling session where we take the time to understand your needs to ensure you get the colour, style and fit you want.

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Never bought custom made before?

Wondering what all the hype is about? Here's why you'll never go back to off-the-rack:

How It Works

About Montagio

Since 2010, we've paved the way for uncompromising men to get suited up in style with our full service tailored mens suits, shirts and coats. Our showrooms are packed full of suit samples and thousands of fabrics making it easy for you to get the look and fit you want. We offer a remarkably personal shopping experience and specialise in individually hand crafted garments for business, weddings, formal and casual events. We have personally tailored mens suits for thousands of happy customers, and you too can experience the same red carpet treatment. Book your personal appointment today to have your uniquely styled and perfectly tailored garment ready within a few short weeks.

Steve Fambo

Hats off to the team at Montagio Custom Tailoring Sydney. I was immediately impressed once I stepped into their boutique showroom... more »

Scott Lasak

The suit and shirts I received were terrific and much better quality than ones I've found in stores off the rack. I would absolutely recommend them... more »

Yun Zhi Lin

I would highly recommend Montagio for anyone else planning a wedding or looking for a trendy tailor made suit... more »

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